Contact center is one of the most competitive technologies in the entire industry. So we set up a conversation with Chad Haydar, global VP of channel sales at Talkdesk, to dive into the topic.

Here, Haydar discusses the company's platform and fills us in on its recent Talkdesk Phone announcement. He also explains how Talkdesk recently getting $230 million in a funding round will help its partners. Furthermore, we hear how the supplier's "CX strategists" help partners forge deals with customers.