Based on recent high-traffic stories across industry publications and social media platforms, here are the most significant developments for channel partners, technology advisers, and agents from the past week. All links are valid as of July 30.

Nice to Acquire Cognigy for $995N, Wants to 'Set a New Standard' for AI in Customer Experience
Detailed coverage of CEO Scott Russell calling this "a landmark moment for Nice" and highlighting Cognigy's position as a leader in Gartner Magic Quadrant and Forrester Wave reports. Read the CX Today story.

Cognigy Sells for $955M in the Latest AI Unicorn Exit, But Was There Even an AI Premium at All?
SaaStr provides a detailed valuation analysis, suggesting Nice got a bargain at ~15x forward revenue multiple compared to competitors trading at 225-250x multiples. The story projects Cognigy to reach $115-120M revenue in 2026. Read the SaaStr story.

Nice to Acquire Cognigy for $955M to Advance AI-Powered CX Solutions
CMS Wire provides context on Nice's recent rebranding as an "AI company" and its first quarter performance that include a 12% increase in cloud revenue. Read the CMS Wire story.

Partners: Nice Acquisition of Cognigy a ‘Great Move’

Channel Futures has reaction from Nice partners, who give the deal a thumbs up. Read the Channel Futures story.

Beyond The Debate: How Microsoft Teams And Zoom Integration Supercharge Collaboration

The "Zoom vs Microsoft Teams" debate is evolving into a complementary relationship, with enterprises leveraging the strengths of both platforms. Zoom's integration with Teams offers advantages over competitors like RingCentral and 8x8, particularly in AI innovation and hybrid work capabilities. Read the story on Fortay Connect.

CCaaS + UCaaS + CPaaS: What Works (and What Doesn’t) for Enterprises

Analyst Zeus Kerravala notes that while converged platforms combining CCaaS, UCaaS, and CPaaS are gaining traction in the midmarket, large enterprises remain cautious, favoring best-in-class point solutions rather than all-in-one stacks. Still, he anticipates broader adoption over time. Read the CX Today story.

Innova Solutions Becomes Digital Transformation Partner of Carolina Panthers and Charlotte FC

This new partnership includes cloud-native football analytics initiatives and demonstrates how technology providers are expanding into sports analytics markets. Read the story on Panthers.com

Channel Partners MSP 501 Executive of the Year Finalists Revealed

The industry awaits the announcement of this prestigious leadership award. Read MSP Summit to see who’s up for Channel Partners MSP 501 Executive of the Year.

US FCC to Ban Huawei, ZTE in US Subsea Cables by 2025

The United States is implementing a comprehensive ban on Chinese technology in submarine cables connected to US territory, citing security concerns related to espionage and physical sabotage. This represents a fundamental shift in global connectivity governance with significant implications for telecommunications providers. Read the Telco Magazine story.

Gartner Magic Quadrant for CPaaS 2025: The Rundown

Bandwidth's Maestro platform is blending leading CCaaS, UCaaS, and conversational AI solutions with its CPaaS stack to deliver customized enterprise communications platforms. The report highlights the ongoing convergence of CPaaS with CCaaS, CDP, and UCaaS solutions. Read the CX Today story.