This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Channel Partners Conference & Expo

Countdown to #CPExpo 2026:

  • 00
    Days
  • 00
    Hrs
  • 00
    Mins
  • 00
    Secs
April 13-16, 2026
The VenetianLas Vegas, NV
Channel Partners TV: CCaaS Market About More than Features

Tom Milligan, Sharpen Technologies’ director of channel sales, talks about the “Sharpen Up” partner program and how the CCaaS company stands out. “There’s a dirty little secret that most CCaaS providers don’t want to talk about. From a pure feature functionality perspective, we’re all pretty much 95% the same thing,” he confessed. Rather than a feature war, Sharpen stands out by focusing on midmarket rather than enterprise and its award-winning customer service that is performed 100% by badged employees in U.S. Milligan also points to Sharpen’s “usable AI” that can be deployed at the click of a button and configured in a day. You can find Sharpen at Channel Partners Conference & Expo March 24-27 at Las Vegas