AI Symposium 2025: Capitalizing on Generative AI
The AI Revolution Is Here – How Will You Take Advantage?
Customer demand for AI solutions is at an all-time high. The potential value of generative AI in 2025 is $4 trillion, making it a top business priority for everyone in the technology space. As a channel partner, you are the forefront of this revolution. Finding innovative ways to deploy generative AI solutions to your customers will set you apart from the competition.
That's where we come in. Returning to Channel Partners Conference & Expo and MSP Summit is the AI Symposium, a series of sessions led by industry visionaries in both IT and Telecom. These leaders will break down everything from:
- How AI is affecting the cybersecurity landscape
- Customer AI demands and use cases
- How to harness the power of AI for sales and marketing
Access to the AI Symposium is included in the Conference and All-Access Pass. Keep reading to meet the speakers, browse the sessions and find out what our 2025 AI Predictions are.

How Does a Former Spy Help Businesses Fight Cybercrime?

Find out from Shawnee Delany, marquee keynote speaker at #CPExpo!
AI is transforming the cybersecurity landscape, and as channel partners, you are on the front lines.
Get insider insights from Shawnee Delaney, a former Defense Intelligence Agency Officer turned CEO of a leading cybersecurity firm protecting corporate giants. At #CPExpo 2025, Shawnee will reveal the hidden dangers of AI-driven threats and equip you with the strategies to safeguard your business, your clients, and your reputation.
Listen to her recent interview with Channel Partners' Robert DeMarzo, then follow the link below to learn more about her session.
The 2026 AI Symposium
Keynotes
Monday, April 13 | 9:15am - 9:40am
Vendor Channel Leaders Unplugged: AI, Channel Investment and Where the Money's Going
Location: Level 2 (Main Level), Keynote Room, Venetian Ballroom E
Pass Type: Expo + Keynote Pass, Premium Pass, Standard Pass
Track: AI Symposium
Monday, April 13 | 10:40am - 12:20pm
AI & Automation Workshop: Replicable Blueprint for Client Success
Speaker: Len DiCostanzo (MSP Toolkit)
Location: Level 1 (Lower Level), Marco Polo 805
Pass Type: Expo + Keynote Pass, Standard Pass
Track: AI Symposium
Session Type: Workshop
Tuesday, April 14 | 1:35pm - 2:05pm
How to Cash In on AI’s Potential
Location: Level 1 (Lower Level), Marco Polo 803
Pass Type: Expo + Keynote Pass, Premium Pass, Standard Pass
Track: AI Symposium
Session Type: Education / Conference Sessions
Tuesday, April 14 | 1:35pm - 2:05pm
Turning AI into Revenue: Real-World Strategies for Channel Success
Speakers: Geoff Works (UJET), Heather K. Margolis (ChannelMaven)
Location: Level 1 (Lower Level), Marco Polo 801
Pass Type: Expo + Keynote Pass, Premium Pass, Standard Pass
Track: AI Symposium
Session Type: Deep Dive
Wednesday, April 15 | 9:05am - 9:15am
AI Symposium Keynote Sponsored by Vonage
Location: Level 2 (Main Level), Keynote Room, Venetian Ballroom E
Pass Type: Expo + Keynote Pass, Premium Pass, Standard Pass
Track: AI Symposium
Session Type: Keynote
Wednesday, April 15 | 9:20am - 9:25am
Transform your Customer Experience with Voice AI Agents
Speaker: Mandi Jarman (Regal.ai)
Location: Level 2 (Main Level), Keynote Room, Venetian Ballroom E
Pass Type: Expo + Keynote Pass, Premium Pass, Standard Pass
Track: AI Symposium
Session Type: Tech Talk
Conference Sessions
Monday, April 13 | 10:40am - 11:10am
DIY AI: Using Custom AI Tools to Supercharge MSP Efficiency
Moderator: Rich Freeman (Channel Mastered)
Panelists: Daniel Gonzalez (Shield Technology Partners), Joshua Skeens (Logically)
Location: Level 1 (Lower Level), Marco Polo 801
Pass Type: Premium Pass, Standard Pass
Track: AI Symposium
Session Type: Education / Conference Sessions
Monday, April 13 | 3:10pm - 3:40pm
AI and Nextgen Technology: Creating Next-Level Customer Experiences
Speaker: Ron Lovern (Triton Networks, LLC)
Location: Level 1 (Lower Level), Marco Polo 803
Pass Type: Premium Pass, Standard Pass
Track: AI Symposium
Session Type: Education / Conference Sessions
Tuesday, April 14 | 10:35am - 11:05am
CRM + Copilot: Turning AI Hype Into Real-World Sales Impact
Speaker: Christopher Smith (Empellor CRM)
Location: Level 1 (Lower Level), Marco Polo 803
Pass Type: Premium Pass, Standard Pass
Track: AI Symposium
Session Type: Education / Conference Sessions
Channel Partners Theater Session
Wednesday, April 15 | 3:20pm - 3:40pm
Harnessing AI in Marketing: Driving Top-Line Growth for Channel Partners
Speaker: John Nee (Fusion Connect)
Location: Level 2, Hall C, Booth 2469
Pass Type: Premium Pass, Standard Pass
Track: AI Symposium
Session Type: Channel Partners Theater Session
More AI Symposium sessions to be announced soon!

2025 AI Predictions for the Channel
We asked the experts. Here’s what they had to say.
Generative AI has redefined technology landscapes, and 2025 marks the rise of agentic AI—intelligent systems capable of independent decision-making, planning, and action.
In this ebook, industry leaders from Nvidia, Dell, Google Cloud, and more share their insights on the innovations and challenges ahead. Learn how multi-agent systems, AI orchestration, and emerging enterprise applications will reshape industries, empower businesses, and enhance human-AI collaboration.
Download now to prepare for the next wave of AI transformation and gain actionable insights for staying ahead in this evolving landscape.




