In tech, we’ve all heard the term “eating your own dog food” that refers to a company using its own products internally before rolling them out to customers. What DXC Technology has been doing is the equivalent process of eating Amazon’s dog food -- in this case becoming experts on Amazon Quick before establishing a practice to help clients use the AI agent-building and deployment tool.

DXC this week said it has deployed Amazon Quick to its 115,000 employees, and launched the DXC Amazon Quick practice. The new business unit will help customers implement and use AI at scale across multi-vendor enterprises. This makes DXC customer zero in its new practice.

DXC deployed Amazon Quick to improve how its employees access information, collaborate, and deliver work across a highly distributed, global enterprise in all lines of its business. DXC’s AI Advisor Agent provides employees with a single access point for AI-related knowledge, tools, prototypes, and feedback and is now used by more than 40,000 engineers. The DXC Amazon Quick practice includes role-based agentic AI advisors, such as a Supply Chain Advisor that connects employees directly to validated knowledge.

“We've already provided access to our employees,” said Ramnath Venkataraman, DXC’s President of Consulting and Engineering Services. “We're building deep expertise, and that experience will translate into executing this for our clients. We’ll start by focusing on industry segments where we have strong expertise, like aerospace and defense, manufacturing, and automotive. From there, we'll expand to other industries and create specific assets and accelerators in collaboration with Amazon.”

DXC will use Amazon Quick as part of its AdvisoryX AI consultancy. “Advisory X is the tip of the spear, advising clients, while the execution engine sits within the engineering team,” Venkataraman said. “Advisory X is the C-suite advisory component.”

He said Amazon Quick is one of many tools DXC will help customers use.

“This is going to be a multi-vendor environment,” Venkataraman said. “Most organizations will operate with a mix of tools, like a co-pilot or Amazon Quick. The challenge for clients will be navigating this multi-vendor environment and ensuring they get the right value from each tool. That’s what most clients will be grappling with in the coming months.

“The process of discovering the full value is ongoing, but even in these early-stage implementations, the results are very visible. Key benefits are rapid automation and the ability to empower non-developers to create solutions. Our role as a service provider is to partner with Amazon, bring in deep technical and industry expertise, and help clients convert all of this into cohesive, value-driven solutions.”