This blog is part of a Channel Partners Conference & Expo sponsorship.
Communications today are profoundly changing. In an increasingly digital world, businesses need to be agile and must embrace emerging technologies to keep pace and provide customers with the kind of personalized engagement and real-time service they expect in a hyper competitive market. The Channel Partners Conference & Expo allows us to not only meet with both existing and prospective partners, but it's one of the many resources we have to help us understand the trends that are driving shifts in our industry. Our partners help us learn more about what these drivers are and how we can tap in to create the kind of products and services that help them deliver solutions to attract and retain customers, driving business growth and revenue potential.
This is also the place where Vonage highlights our commitment to our partners and their customers. It's the perfect way to showcase our latest innovations on the Vonage Communications Platform, including enhanced customization and automation that Al brings to our Unified Communications, Contact Center, API and Conversational Commerce offerings - as well as our integrated Unified Communications and Contact Center offering, Vonage Fusion, and seamless integrations into mission-critical business applications like Microsoft Teams.
Why Partner with Vonage
With a strong and supportive channel management team fully dedicated to the success of our partners, and a robust network of trusted partners around the globe, Vonage's channel business remains an integral component of the Company's strategy for success.
The program also includes increased and personalized support for partners and their customers - before, during and after deployment -as well as richer and faster onboarding,, ensuring teams have the ongoing support and training they need to get the most out of Vonage's full suite of products and services.
The Vonage Channel Partner Program also incorporates our training platform, Vonage Verified, designed to help partners establish a foundation for sales success with Vonage. The Vonage Verified program fosters partner growth through live monthly training sessions centered around our solutions and our partner-focused resources.
Emerging Technologies
A big focus for us this year is the enhanced customization and automation that Al is bringing to our Unified Communications, Contact Center, API and Conversational Commerce offerings.
Innovations in Al, in combination with our API capabilities, are a culmination of years of investment and ingenuity in delivering industry-leading solutions to our business communication customers.
These enhanced capabilities, along with a dynamic channel model, are driving the continued success of our channel partners worldwide, providing a better path to growth and richer benefits for our expanding partner community.
See You in Vegas
Vonage will take the stage for two keynotes on the Al Symposium track and a breakout session that focuses on these emerging trends:
THE POWER OF Al-DRIVEN INNOVATION AND PERSONALIZATION TO DRIVE CUSTOMER SUCCESS
Wednesday, March 13 9:30am Level 2 (Main Level), Keynote Room, The Venetian Ballroom F
Reggie Scales, Vonage SVP Global Sales Applications will deliver a keynote address that explores the importance of embracing Al to enhance innovation and customization for customer success.
HOW Al IS CHANGING TODAY'S CHANNEL
Tuesday, March 2:15 pm Level 1 (Lower Level), Galileo 905
Vonage VP of Product Management Moorthy Karthikeyan will join a panel of product leaders to explore best practices in Al and to share insights on how vendors are changing partner programs to support Al and implementing it to better serve channel partners.
NEXT-GEN DX: Al AND THE CONVERGENCE OF COMMUNICATIONS
Tuesday, March 12 11:20 am Level 1 (Lower Level), Galileo 903
In this breakout session, Regional Channel Manager Matthew Grandi will be joined by TSO partner EP-PRO to discuss how organizations of all sizes are reaping the benefits of Al when it comes to the convergence of unified communications and contact center solutions.
Come visit us at Booth #1231 to demo our products and learn how Vonage is uniquely positioned to deliver product innovation that translates into new revenue streams and increased resilience for partners. Experience the Vonage Hub, where you can indulge in complimentary coffee, donuts, and snacks, and join in the excitement at our Block Party. Be sure to explore the Partner Passport Program and visit participating vendor booths for a chance to win amazing prizes (quantities are limited, so come early).
Jim Regan is Vonage channel chief.